Refund policy

Returns & Refunds
We want you to love your blanket. If something isn't right, here's how we'll make it right.

Damaged, faulty or wrong item
If your blanket arrives damaged, faulty, or isn't what you ordered, contact us within 14 days of delivery with your order number and a few photos. We'll send you a replacement or a full refund, whichever you prefer. You won't need to send anything back.

Changed your mind?
You have 14 days from the day you receive your order to tell us you'd like to return it, no reason needed. Then:

Contact us through our Contact page with your order number, and we'll send you the return address.
Send the blanket back within 14 days of telling us, unused and in its original condition.
Return shipping is paid by the customer. We recommend a tracked service.
We'll refund the full price of your order, including any original shipping cost, within 14 days of hearing from you. We may wait to issue the refund until we've received the blanket back or you've shown us proof that you sent it. Refunds go back to your original payment method.

Questions?
Just get in touch through our Contact page. We're happy to help.